retrieval
- Due to the nature of capes as a product that is worn and comes into contact with the head and hair, no return is accepted for any cap that has been worn, used, or shows any signs of use .
- To be eligible for a return, the cap must be brand new, unused, unworn, and in its original condition with all packaging and labels .
- The store has the right to inspect the product before accepting the return, and if there are any signs of use or damage, the return request will be rejected.
- The customer bears the return shipping costs, whenever they are due from him according to the regulations.
- This does not affect the customer's legal rights in the event of a defect in the product or its non-compliance with specifications .
Discounted products
Products included in discounts and offers are non-refundable , unless the customer has a statutory right to do so.
substitution
Exchanges are not available. In cases where returns are permitted, the customer can return the product according to the above conditions and place a new order.
By completing the order, the customer acknowledges having read and agreed to the return and exchange policy.
